Return Policy

• Payment and Taxes
  Users shall pay Towards ICT for the services and digital content as shown on the website. The User is responsible for all applicable sales, use, property, or similar taxes, as well as any customs duties.
• Finality of Purchases
  All purchases from the Towards ICT site are considered final. If a User has any doubts regarding a transaction, they should contact Towards ICT before making a purchase and clicking the final checkout button. If a User believes an error has occurred in any transaction made through Towards ICT, they should contact our customer service team to discuss the issue.
• Digital Products and Refunds
  Due to the electronic format of our research and reports, Towards ICT cannot accept returns once products have been delivered. Refunds may only be offered under special conditions, at the sole discretion of management. Our research reports are digital and contain information and analysis; therefore, refunds cannot be granted once a report has been dispatched. However, if a report is found to contain missing or incomplete data, Towards ICT will provide complimentary customization to fulfill the required information.
• Policy Updates
  Towards ICT may update this policy from time to time by posting an amended version on our website. Users are encouraged to review this page regularly to stay informed about any changes.

Cancellation Policy
Users are requested to thoroughly review all details of a market report before placing an order. Due to the confidential and digital nature of the data included in our reports, cancellations cannot be accepted once the order has been placed.